Responsible Gambling HCC

Responsible gambling occurs in regulated environment where the potential for harm associated with gambling is minimised. Customers are informed and therefore make sensible choices based on their individual circumstances.

As part of our commitment responsible gambling, the club provides customers with information regarding responsible gambling, including: *How to access the Commonwealth Government’s web sight “MoneySmart”-

*How gamblers and their families and friends can find gambling support services and self exclusion programs and the Victorian Government’s Responsible Gambling website-

The Responsible Gambler:

Is in control Sees gambling as entertainment, not a job Doesn’t take gambling too seriously Only gambles with the money set aside for entertainment, not for household essentials Never borrows money to gamble Sets limits on the amount of time and money they will spend Sticks to these limits and walks away when they are reached Doesn’t chase losses Takes frequent breaks

Gamblers Help 1800 858 858

Home Budgeting

Further Help:

“YourPlay gives you the power to track how much money and time you are spending as you play. You can also use YourPlay to set limits on the money and time you spend on gaming machines and to see your playing history online at any time. YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria. You can register for YourPlay at or ask a staff member for assistance.”

This venue is committed to providing the highest standards of customer care and responsible gambling. Our Responsible Gambling Code of Conduct describes how we do this.

Responsible gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals and communities.


Code of Conduct – ARABIC

Code of Conduct – CHINESE

Code of Conduct – ITALIAN

Code of Conduct – SPANISH

Code of Conduct – TURKISH

Code of Conduct – VIETNAMESE

TAB Code of Conduct

Keno Code of Conduct


180 Pannam Drive, Hoppers Crossing, Victoria 3029 Australia (03) 9749 4844


Call to Contact us

(03) 9749 4844


We are open 7 days a week

Monday to Thursday 9am to Midnight
Friday 9am to 1am
Saturday 9am to 2am
Sunday 11am to 11pm
Subject to Managers Discretion
Public Holidays - Vary